Support
Quick answers for all of our apps. Can't find what you need? Email us.
Contact us
Tell us which app you're using, your phone model and what happened. A screenshot helps.
Purchases and billing
How do I cancel a subscription?
On iPhone: Settings → [your name] → Subscriptions. On Android: Google Play → Profile → Payments & subscriptions → Subscriptions. Deleting the app doesn't cancel a subscription.
Can I get a refund?
Apple and Google handle all payments and refunds. Request one at reportaproblem.apple.com or through Google Play.
My purchase isn't showing.
Open the app's settings and tap Restore Purchase while signed in to the Apple ID or Google account you bought with. Purchases don't move between iPhone and Android.
Your data
How do I delete my data?
Deleting an app removes everything it stored on your phone. For anything else, see Deleting your data or email info@bananasplitapps.com.
I got a new phone and my progress is gone.
Our apps save progress on your device, not on our servers, so it doesn't move to a new phone unless your phone's own backup restores it.
How do I limit personalized ads?
On iPhone: Settings → Privacy & Security → Tracking. On Android: Settings → Privacy → Ads (or Settings → Google → Ads) and delete your advertising ID.
App help
little hush stops playing overnight on Android.
Some phones stop apps in the background to save battery. Go to Settings → Apps → little hush → Battery and choose Unrestricted. dontkillmyapp.com has steps for most brands.
little hush can't use my microphone.
Allow it in your phone's settings under little hush → Microphone. The microphone is only used while you record a custom sound, and recordings stay on your phone.
I think a Linkwords puzzle is wrong.
Email us the level number (under the title) and the group you think is wrong. A screenshot helps.